ROCKWOOL Rakan Jaya Hardware

Prompt Delivery and Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL, and other leading international carriers, we are able to provide various shipping options. Our warehouse personnel are well trained and will be able to pack your goods in accordance with the exact and precise specifications. Your goods will undergo an exhaustive examination before they will be properly packaged prior to being shipped. We deliver to thousands of customers every day from all over the world. The fact that we are dedicated to becoming the largest online retailer in the World is clear. These warehouses are situated in Europe just as they are in the USA.

Note: Orders that contain more than one product are assigned a specific processing time depending on the specific product.

We will inspect each and every one of the items ordered before shipping. Most orders are delivered within 48 hours. The delivery time will be between 3-7 working days.

Returns

Stock is dynamic, and not fully managed by us due to the involvement of multiple different parties, such as the factory and our warehouse. Actual stock levels may fluctuate at any time. Be aware that your order may be out of stock once the order is placed.

Our policy is valid for 30 days. We cannot exchange or refund your order if it has been 30 days from the date of purchase.

The item must not be used and in its original condition. It must also be returned in its original packaging.